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Operational Transparency: Make your processes visible to customers and your customers visible to employees.

Buell, Ryan W.

Operational Transparency: Make your processes visible to customers and your customers visible to employees. Ryan W. Buell - Boston, MA: Harvard Business Publishing, Mar/Apr 2019 - 97:2; 102-113

Subjects--Topical Terms:
Management
Leadership
Customer relations

LC Class. No.: HBR / 97:2 2019

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