TY  - BOOK
AU  - Kouzes,James M.
AU  - Posner,Barry Z..
TI  - Credibility: how leader's gain and lose it, why people demand it 
SN  - 0 78796464 6.
AV  - HD 57.7 K67 2003
PY  - 2003///
CY  - California
PB  - John Wiley & Sons
KW  - Executive ability
KW  - Interpersonal relations
KW  - Leadership
ER  -