Borisoff, Deborah. <br/><br/>
Conflict management :  a communication skills approach / 
Deborah Borisoff, David A. Victor. 
 - 2nd ed. 
 - Boston, Mass. :  Allyn and Bacon,  c1998. 
 - viii, 247 p. ;  23 cm. 
<br/><br/>Includes bibliographical references (p. 225-239) and index. 
<br/><br/><label>ISBN: </label>0205272940 
<br/><br/><label>LCCN: </label>97022524  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict.<br/>Conflict management.<br/>Interpersonal communication.
<br/><br/><label>LC Class. No.: </label>HM136  / .B597 1998 
<br/><br/><label>Dewey Class. No.: </label>303.6/9