TY  - SER
AU  - Holweg,Matthias
AU  - Staats,Bradley
AU  - Upton,David M..
TI  - Making Process Improvements Stick: Early excitement usually leads to backsliding 
AV  - HBR 96:6 2018
PY  - 2018///
CY  - Boston, MA
PB  - Harvard Business School Publishing
KW  - Lean manufacturing
KW  - Project management
KW  - Quality control
KW  - Reengineering (Management)
KW  - Strategic planning
ER  -