000 | 00635nab a22001697a 4500 | ||
---|---|---|---|
999 |
_c24044 _d24044 |
||
008 | 190916b ||||| |||| 00| 0 eng d | ||
050 |
_aHBR _b97:2 2019 |
||
100 |
_aBuell, Ryan W. _eauthor |
||
245 |
_aOperational Transparency: _bMake your processes visible to customers and your customers visible to employees. _cRyan W. Buell |
||
260 |
_aBoston, MA: _bHarvard Business Publishing, _cMar/Apr 2019 |
||
300 | _a97:2; 102-113 | ||
650 | _aManagement | ||
650 | _aLeadership | ||
650 | _aCustomer relations | ||
773 | 0 |
_04370 _924800 _dBoston, MA: Harvard Business Publishing _oP00018 _tHarvard Business Review |
|
942 | _2lcc |