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			Reinventing Customer Service: How T-Mobile achieved record levels of quality and productivity / Matthew Dixon by Dixon, Matthew [author] Material type: Article; Format: print Publication details: Boston, MA: Harvard Business Publishing, Nov/Dec 2018 In: Harvard Business Review Boston, MA: Harvard Business Publishing Availability: No items available. Save to lists Add to cart (remove)
			How to Sell New Products: Focus on learning not performance / Thomas Steeburg, Michael Ahearne by Steenburgh, Thomas [author] Ahearne, Michael [author] Material type: Article; Format: print Publication details: Boston, MA: Harvard Business Publishing, Nov/Dec 2018 In: Harvard Business Review Boston, MA: Harvard Business Publishing Availability: No items available. Save to lists Add to cart (remove)
			How to Sell New Products: Focus on learning, not performance. Thomas Steenburgh, Michael Ahearne by Steenburgh, Thomas [author] Ahearne, Michael [author] Material type: Article; Format: print Publication details: Boston, MA: Harvard Business Publishing, Nov/Dec 2018 In: Harvard Business Review Boston, MA: Harvard Business Publishing Availability: No items available. Save to lists Add to cart (remove)
			Bring Your Breakthrough Ideas to Life: How the most successful innovators do it. Cyril Bouquet, Jean-Louis Barsoux, Michael Wade by Bouquet, Cyril [author] Barsoux, Jean-Louis [author] Wade, Michael [author] Material type: Article; Format: print Publication details: Boston, MA: Harvard Business Publishing, Nov/Dec 2018 In: Harvard Business Review Boston, MA: Harvard Business Publishing Availability: No items available. Save to lists Add to cart (remove)
			Africa: a Crucible for Creativity: Lessons from the continent's breakout businesses / Acha Leke, Saf Yeboah-Amankwah by Leke, Acha [author] Yeboah-Amanjwah, Saf [author] Material type: Article; Format: print Publication details: Boston, MA: Harvard Business Publishing, Nov/Dec 2018 In: Harvard Business Review Boston, MA: Harvard Business Publishing Availability: No items available. Save to lists Add to cart (remove)
			Cultivating Everyday Courage: The right way to speak truth to power. James R. Detert by Detert, James R [author] Material type: Article; Format: print Publication details: Boston, MA: Harvard Business Publishing, Nov/Dec 2018 In: Harvard Business Review Boston, MA: Harvard Business Publishing Availability: No items available. Save to lists Add to cart (remove)